Water Damage and Smoke Damage, A Guide to Understanding:

water Damage and smoke damage, a Guide to Understanding:

It is our goal to restore your property as quickly and efficiently as possible. The drying and restoration may require up to three phases before completion.

PHASE 1. EMERGENCY SERVICE

Water and Smoke Damage Upon arrival, a Statement of Authorization will need to be signed before work can begin. A ServiceMaster Clean trained technician will begin by determining if your carpet is salvageable and if the carpet can be dried in place. If so, we will extract as much water as possible. High-velocity air movers and dehumidifiers will be set to dry the carpet and sub-floor quickly. Equipment must be left on for the designated amount of time to ensure proper drying. The carpet may need to be treated to inhibit microbial growth. If the pad cannot be dried in place, we will detach the carpet from the track strip and remove the wet padding to expedite the drying process. A pad sample will be taken back to our office to be matched and ordered for the reinstallation. If your carpet is deemed unsalvageable, the technician may advise removing both the pad and the carpet.

PHASE 2. REINSTALLATION/CLEANING

When carpet can be successfully restored, we may need to install new pad and reinstall the carpet. Reinstallation includes restretching, reattaching the tack strip, seam repair and threshold repair and/or replacement. After the reinstallation, carpet is cleaned and deodorized. During this phase, any upholstery or other damaged furnishings will be cleaned. If equipment is still present, the technician will remove it at this time.

PHASE 3. STRUCTURAL REPAIRS

If applicable, after the drying process is complete, sutructural damage is assessed and the repair phase can begin. At this time, drywall, ceilings and floors will be repaired. If carpet cannot be salvaged, new carpet and pad will be installed. It may be appropriate to complete structural repairs before reinstallation and cleaning.

Inspection Services

2dryout State of the art moisture meters enable our technicians to evaluate a loss in a preferred method. It allows us to locate cooler temperatures (ex. moisture) in drywall, insulation, roofs, flooring and more. In addition, moisture detection can be evaluated by our state of calibrated moisture meters and hygrometers. With this combination of technology we are able to minimize destruction and provide a report that includes all pertinent moisture readings and photo documentation.

Fire & Water Mitigation

When the horror of a fire affects your home or business ServiceMaster Drying and Recovery can assist in the restoration process. Our professionals are experts in understanding the chemical combinations that can effectively clean and salvage belongings. They can even remove soot from at-risk items such as brass, aluminum, chrome, marble, tile, and porcelain as well as fabrics in upholstery and carpets, thus helping to avoid additional expenses. We use the latest equipment and supplies in our five-step fire and smoke restoration process:

Emergency pre-cleaning
Content cleaning
Content pack-out
Wall and ceiling cleaning
Deodorization

Mold Remediation

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Mold can grow in as little as 48 hours any time excessive moisture is present indoors, whether the moisture is the result of a flood, a slow leak, a broken pipe, or just high humidity. Indoor mold contamination has been identified as a major contributor to allergies and poor indoor air quality. The best way to deal with mold is to prevent it from happening. If the drying of wet building materials is commenced within 24 hours (assuming clean water), the chances of preventing mold growth are excellent.

However, once mold is present, drying is not enough and can actually spread mold growth. Moldy materials must be either removed or decontaminated. Proper remediation procedures will be determined by the size, scope and nature of the mold contamination. Our remediation techniques comply with the EPA, NYC Health Department and IICRC S520 guidelines. We take numerous moisture readings and are constantly evaluating and monitoring the entire remediation process to ensure that a certified clearance is achieved.

FINANCING

We can finance your loss whether it is covered by insurance or not.

Finance up to $10,000
Credit Approval in minutes
Up to 100% financing
Easy to process
Insurance deductible financing

In flooding, water typically spreads out and flows through the path of least resistance, especially toward substructures and lower floors. Porous materials, weather wood, sheetrock or other building materials, will soak up the water, which can even travel upward. The results can include discoloration, swelling, broken adhesive bonds, delamination (flooring separation), warping and overall breakdown of building materials that make up your property. The more time that elapses before treatment, the greater the damage. Even if the water evaporates unassisted, it can cause damage to ceilings, walls, and contents.

ServiceMaster Drying and Recovery is a highly reputable, licensed, insured and endorsed water removal and water damage service provider. In addition to our years of experience, our qualified technicians have completed advanced training in water mitigation, dehumidification systems, mold remediation and corrosion control. They also seek continuing education to learn about new techniques and equipment to better serve you in your time of need.

The information in this literature is general in nature and may not apply to your specific needs. However, we hope it will help answer your questions and aid you in understanding the processses and procedures in restoring your property. Here are a few basic facts to know about fires and smoke:

During a fire, smoke is driven by heat created by flames. No matter where the fire originates, smoke may penetrate throughout a building’s structure. Smoke also combine’s with humidity and can form corrosive residues that may cause secondary damage.
Long after the fire is put out, the damage can continue, as remaining free-floating smoke settles on horizontal surfaces and contents.
Fire does burn, but residual smoke may burn as well. This is sometimes called etching, pitting, or chemical burning. Quick response and action are critical. The more time that elapses before treatment, the greater the damage.

In addition to our years of experience, our uniformed Restoration Technicians have completed advanced training in fire mitigation, restoration systems and corrosion control. We also require continuing education to learn about new techniques and equipment to better serve you in your time of need.

It is our goal to restore your property as quickly and efficiently as possible. Depending on the source, nature and the size of the fire, the cleaning and restoration may require several phases before completion.

By calling 1-877-2-DRYOUT (1-877-237-9688), agents and adjusters can connect to ServiceMaster Clean. The disaster response center answers calls 24 hours a day, 7 days a week, 365 days a year.

Serving greater Orlando and Space Coast.